Merchant Privacy Policy

Effective Date: December 23, 2025

1. Introduction

This Merchant Privacy Policy explains how Wireless Freedom, Inc. (“we,” “our,” or “us”) collects, uses, stores, and protects information provided by merchants, their employees, and agents (“you” or “your”) in connection with your use of the Wireless Freedom SaaS platform. This policy is intended to comply with applicable Canadian privacy laws, including PIPEDA.

2. Information We Collect

We collect the following types of information from merchants and their authorized users:

• Registration Information: Name, business contact details, and other information provided during account setup.
• Contact Information: Details you provide when communicating with us, including support requests.
• Technical Information: IP addresses, user agents, cookies, and other metadata for security, troubleshooting, authentication, platform analytics, and marketing purposes.
• Platform Logs: Records of actions taken on the platform for security, auditing, and accountability purposes.

3. How We Use Your Information

We use the information collected to:

• Operate, maintain, and secure the platform;
• Authenticate users and manage login sessions;
• Audit and track activity for security and accountability;
• Respond to support requests and communicate important information;
• Provide targeted marketing communications where permitted;
• Comply with legal obligations and enforce our terms of service.

4. Data Retention

We retain logs, cookies, and other information in accordance with our internal data retention policies. We are not obligated to maintain merchant information indefinitely. Merchants are responsible for keeping copies of any critical logs or data outside of the platform.

5. Disclosure of Information

We do not sell or share your personal information with third parties except as necessary to provide the platform, comply with legal obligations, or protect our rights and security.

6. Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or destruction. This includes monitoring, logging, and auditing platform activity for security purposes.

7. Your Responsibilities

Merchants are responsible for ensuring that any personal information collected through the platform complies with applicable privacy laws and that employees or agents accessing the platform are aware of this policy. Merchants should maintain their own copies of critical data and logs as needed and reflect these practices in their own privacy policy.

8. Cookies

We use cookies and similar technologies for authentication, security, analytics, and marketing purposes. These cookies help verify user identity, track platform usage, and deliver relevant marketing communications. You can manage or disable cookies through your browser settings, but some platform features may not function properly if cookies are blocked.

9. Changes to This Policy

We may update this policy from time to time. Updated versions will be posted on the platform with the effective date. Continued use of the platform after changes indicates acceptance of the updated policy.

10. Transfer of Information in a Corporate Transaction

In the event that Wireless Freedom, Inc. is involved in a merger, acquisition, or sale of assets, we may transfer personal information collected from merchants, their employees, or agents as part of that transaction. Any successor or acquiring entity will be required to maintain the confidentiality and privacy of such information in accordance with this policy and applicable Canadian privacy laws.

11. Contact Us

If you have questions or concerns about this policy, please contact us.