Consumer (Visitor) Privacy Policy

This Privacy Policy explains how Wireless Freedom collects, uses, and protects personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Québec’s Act respecting the protection of personal information in the private sector (Law 25). This policy does not cover the privacy practices of each merchant who uses the Wireless Freedom platform. Wireless Freedom is not responsible for the privacy practices of merchants on our platform. Each merchant has its own privacy policy, and you should review it before sharing personal information.

Information We Collect

We collect personal information in the following ways:

• Technical and Log Information: IP address, user agent, request URLs, and related metadata collected automatically for security monitoring, fraud prevention, and system integrity.
• Cookies and Similar Technologies: Information about how visitors interact with our website, including pages viewed and actions taken, used for analytics, service improvement, and marketing.
• Contact Information: Information you voluntarily provide through contact forms, such as name, email address, phone number, and any other information you choose to submit.

How We Use Information

We use personal information for the following purposes:

• To operate, secure, and improve our website
• To detect and prevent fraud or unauthorized activity
• To respond to inquiries and communicate with visitors
• To analyze website usage and improve services
• To conduct marketing activities, where permitted by law

Cookies, Analytics, and Tracking Technologies

We use cookies and similar technologies that may collect information about your browsing activity to analyze usage, improve performance, and support marketing.

You may control or disable cookies through your browser settings. By continuing to use the website, you consent to the use of these technologies unless you choose to disable them.

Consent

By using our website or submitting personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions.

Disclosure of Information

We do not sell personal information. We may share information with service providers who assist us in operating the website, provided they are required to protect the information and use it only for authorized purposes.

We may also disclose personal information where required or permitted by law.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

Security and Confidentiality Incidents

We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, loss, or misuse.

In the event of a confidentiality incident involving personal information, we will take reasonable steps to reduce the risk of harm and comply with applicable legal notification and record-keeping requirements.

Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also withdraw consent to certain uses of your information.

Privacy Contact

If you have questions about this Privacy Policy or wish to exercise your privacy rights, you may contact the person responsible for privacy at Wireless Freedom using the contact information provided on our website.

Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the website after changes are posted constitutes acceptance of the updated policy.